KhaznaTech
العربية

Delete your KhaznaTech account

You can delete your account yourself at any time, in the app or on this website. Deletion is permanent and cannot be undone.

Two ways to delete it

In the app

  1. Open Settings → Account.
  2. Choose Delete account.
  3. Confirm with your password.

On the web

  1. Sign in on this website.
  2. In the dashboard, go to “Delete my account”.
  3. Enter your password, tick the confirmation box and choose “Delete my account permanently”.

What is deleted

  • Your email address and password
  • Your sign-in sessions: every app and browser is signed out
  • Your devices and the backup tasks they reported
  • Your Pro licence and its history. Pro ends on every device and cannot be restored; a device that stays offline keeps its last licence until it expires, at most 30 days later.
  • Notification settings, confirmed email addresses and the Telegram link
  • Alert events, waiting and sent notifications, and retry requests
  • Pending and rejected payment requests
  • The link between your account and your Google Play purchases

What is kept

  • Completed payments, for accounting, without your account and without your email address
  • Activation codes you redeemed stay used, so they cannot be redeemed again
  • A fingerprint (hash) of refunded Google Play purchases, linked to no account, so they cannot be restored
  • Copies in our server backups, until those backups are replaced

What is not touched

  • Your vaults and files, which stay in your own storage
  • The app on your devices: you can keep using it without an account

Google Play subscriptions

Deleting your account does not cancel a Google Play subscription or refund a Google Play purchase. Cancel or manage them in Google Play, under Payments & subscriptions → Subscriptions.

A Pro purchase made on Google Play stays with your Google account, so you can restore it later on a new KhaznaTech account.

Open your Google Play subscriptions

What we keep and for how long is described in the privacy policy. How long we keep data